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 Post subject: Deck USB Cord??
PostPosted: Sat May 16, 2009 11:27 pm 
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Hi..

I was looking around at some of the pictures and I noticed that the keyboards are supposed to have a USB A to B cable included... I have been using the keyboard on a 3foot cable that I normally use for my printer because I did not know that it was originally included...

Any possibility that I could get one..?

And is this included under the warranty as missing equipment?

Thanks,
Derek


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 Post subject: Re: Deck USB Cord??
PostPosted: Mon May 18, 2009 5:59 am 
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Joined: Tue Aug 09, 2005 1:48 pm
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Location: Kenosha, WI
The cable coming out of the Deck 82 housing is a standard 6' USB type A/typeB cable - is this the one you are talking about? Otherwise no Deck product comes with extra cables included other than the one necessary to plug it into a computer.

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Deck Guy Adam
http://www.deckkeyboards.com - The best backlit keyboards on Earth
http://www.tg3electronics.com - Parent company of Deck, leaders in custom industrial keyboards


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 Post subject: Re: Deck USB Cord??
PostPosted: Sat May 23, 2009 10:10 pm 
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DeckGuy Adam wrote:
The cable coming out of the Deck 82 housing is a standard 6' USB type A/typeB cable - is this the one you are talking about? Otherwise no Deck product comes with extra cables included other than the one necessary to plug it into a computer.

I did not receive a cable with my keyboard...


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 Post subject: Re: Deck USB Cord??
PostPosted: Tue May 26, 2009 6:16 am 
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wtftuck wrote:
DeckGuy Adam wrote:
The cable coming out of the Deck 82 housing is a standard 6' USB type A/typeB cable - is this the one you are talking about? Otherwise no Deck product comes with extra cables included other than the one necessary to plug it into a computer.

I did not receive a cable with my keyboard...


I find this hard to believe but it is not impossible...

I also do not show any orders in our system under your email address...did you purchase from Deck or from a reseller (Performance-PCs, Enablemart)? If so please email me at technicalsupport@deckkeyboards.com with a copy of your invoice and I will send you a new cable and track down how this happened.

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Deck Guy Adam
http://www.deckkeyboards.com - The best backlit keyboards on Earth
http://www.tg3electronics.com - Parent company of Deck, leaders in custom industrial keyboards


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