From our forum rules:
If you have a problem with your Deck product, please email us or call us first using the information found here
. If you post your problems on the forum first, it makes us look bad because we haven't had a chance to fix it for you under warranty. This will not be tolerated and posts of this kind will more than likely be deleted at the moderator's discretion. You may also be interested in viewing our product returns page
Topic locked, please email firstname.lastname@example.org
for further assistance.