Welcome to the Deck Keyboards forums!
This is a forum for questions, suggestions, reviews, or modifications relating to Deck Keyboards. We made these forums to help make the support process a bit more interactive and to open questions to other customers. We love to hear your reviews and suggestions as this is instrumental in the development of future products, and helps refine current ones as well.
If you have questions related to Deck Keyboards in any way, please observe the following guidelines before posting:
Please search the forums for previous topics that cover the same information before posting. This helps us eliminate double postings and helps you to get the information you need without waiting for a response.
Please look around our main site before posting. Many common questions can be answered easily by viewing our FAQ page and the pages under the MODS section.
If you have a question relating to sales, orders, stock level, returns (ex: "Can I get a tracking number?" or "When will my order get here?" or "Can I return my Deck?") please email email@example.com. Please do not post a request in the forums - your topic will probably be locked and then deleted.
If you have a problem with your Deck product, please email us or call us first using the information found here. If you post your problems on the forum first, it makes us look bad because we haven't had a chance to fix it for you under warranty. This will not be tolerated and posts of this kind will more than likely be deleted at the moderator's discretion. You may also be interested in viewing our product returns page.
We will NOT tolerate posts slamming our products, or posts about how you do not like our boards, and these type of posts may be deleted at the administrator's discretion. If you care to offer suggestions on how to make it better, please post in the 'Suggestions' section. Remember you have 30 days to return the product if you are not satisfied so nothing is final.
Board Administrators have final determination on all posts. Use common sense when posting and you won't have a problem.
I will be updating the FAQs
section constantly, adding content mostly based around things we have heard in the forums.
One of the most widely asked questions is about USB to PS2 adapters. You can view the thread that discusses that in more detail by clicking here
If you are having trouble posting in the forums, and receive an error message to the effect of "Your post contains spam words, please edit your post and try again" but you did not post anything you consider offensive, please contact us at firstname.lastname@example.org
so we may fix the problem. Please include your original text which could not be posted as this will help us update our spam filters.
Thank you for following these general guidelines, and again welcome to our forums!