$11.75 minimum to ship $10 in keycaps? Lets be honest here, that plain out sucks and would clearly be too much for any sane person to pay for. I love the idea of buying new caps but I'm not gonna pay $11.75 to ship 2 ounces of unbreakable plastic.
Think about that..you guys are a great company (That's why I paid $15 shipping for my Deck when I know I've shipped out bigger, heavier keyboard boxes for <$10) but either it's ripping us off or UPS is ripping you off.. Regardless..love my new Deck