how long does a deck take to ship because its been about 5 days and its still pending...

It only took them a day to process and mail my order. On the other hand, they've had my return for nearly a month now and it's still pending inspection.

ive been told by two different deck people that my order will ship "today"... its now day 7 and still "pending"

vash1234: The reason it took so long is because you requested a return right after placing your order which we then automatically place on hold until we can contact you to sort it out. Now we know that it was an accident so it will be shipped.

urocyon: I apologize for the delay with your return. The person who was handling returns is no longer with us and it appears yours slipped through during this period. I am ready to process your refund - please call/email me at technicalsupport@deckkeyboards.com with the last 4 digits and expiration date of your credit card.

Issues resolved, topic locked.