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 Post subject: order still pending...
PostPosted: Wed Oct 14, 2009 5:44 pm 
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Joined: Wed Oct 14, 2009 5:36 pm
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how long does a deck take to ship because its been about 5 days and its still pending...:(


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 Post subject: Re: order still pending...
PostPosted: Wed Oct 14, 2009 5:57 pm 
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Joined: Wed Jul 22, 2009 4:46 pm
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It only took them a day to process and mail my order. On the other hand, they've had my return for nearly a month now and it's still pending inspection.


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 Post subject: Re: order still pending...
PostPosted: Fri Oct 16, 2009 5:26 am 
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ive been told by two different deck people that my order will ship "today"... its now day 7 and still "pending"


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 Post subject: Re: order still pending...
PostPosted: Fri Oct 16, 2009 7:26 am 
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Joined: Tue Aug 09, 2005 1:48 pm
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Location: Kenosha, WI
vash1234: The reason it took so long is because you requested a return right after placing your order which we then automatically place on hold until we can contact you to sort it out. Now we know that it was an accident so it will be shipped.

urocyon: I apologize for the delay with your return. The person who was handling returns is no longer with us and it appears yours slipped through during this period. I am ready to process your refund - please call/email me at technicalsupport@deckkeyboards.com with the last 4 digits and expiration date of your credit card.

Issues resolved, topic locked.

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Deck Guy Adam
http://www.deckkeyboards.com - The best backlit keyboards on Earth
http://www.tg3electronics.com - Parent company of Deck, leaders in custom industrial keyboards


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Post new topic This topic is locked, you cannot edit posts or make further replies.  [ 4 posts ] 

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