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 Post subject: Legend LED failures -- I can't be the only one...
PostPosted: Tue Dec 15, 2009 10:02 pm 
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Joined: Tue Dec 15, 2009 9:58 pm
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I'm on my second Legend. This one is less than 2 years old, and the LEDs keep failing. They go dim, and then they go out.

I have replaced a bunch -- Deck have been kind enough to send them, but I keep needing more! I keep the keyboard on it's dimmest setting actually. What's the deal?

I have been unable to recommend this keyboard to anyone, and I was so excited to get it originally.

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 Post subject: Re: Legend LED failures -- I can't be the only one...
PostPosted: Thu Dec 17, 2009 1:09 pm 
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Joined: Thu Jan 29, 2009 7:55 pm
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Yeah thats bogus. Thats why I decided not to go with a legend. 1 year warranty made me suspicious of longevity, plus don't even think of spilling anything on it. I opted for the Logitec Illuminted keyboard and have been very happy with it, and it has a longer warranty.


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 Post subject: Re: Legend LED failures -- I can't be the only one...
PostPosted: Thu Dec 17, 2009 1:12 pm 
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Joined: Tue Aug 09, 2005 1:48 pm
Posts: 463
Location: Kenosha, WI
Please contact technicalsupport@deckkeyboards.com . As this is not a normal problem, we would like to issue you a replacement product and do further testing on the defective item.

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Deck Guy Adam
http://www.deckkeyboards.com - The best backlit keyboards on Earth
http://www.tg3electronics.com - Parent company of Deck, leaders in custom industrial keyboards


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