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 Post subject: Deck 82 Fire ghosting
PostPosted: Sat Mar 27, 2010 8:34 am 
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Joined: Sat Mar 27, 2010 8:23 am
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First off I want to say that this is the best keyboard to type on that i've ever used. It's also very durable (i transport it around on a near daily basis in a dufflebag) and it's like this things immune to damage. The keyboard it replaced used to have keycaps come off anytime i transported anywhere it seemed and it was a lot harder to transport with its numerical pad of course.

But, in addition to typing, i do a lot of gaming. FPS games to be precise, which require a lot of keys to be pressed at once. For instance, i need to be able to move diagonally (W+D or W+A) and still be able to crouch (Ctrl/C) and reload (R). As it stands now, I cant'. I know it may seem like a minuscule thing to some people, but it really does effect gameplay quite a bit since i'm always bobbing and weaving and crouching and reloading.

How can I fix this? I hate having ppl gawk over my keyboard and asking me about it and not being able to fully recommend it because of this quite serious drawback. Even crappy $20 walmart-bought keyboards don't have this limitation, which is quite shocking seeing as how the quality of everything else on this board it top-notch.

Also, i noticed that the only 82 keyboard on the site is now the blue one... is that the only one in production then? Do i own a rare discontinued item then? lol I ask because i was thinking about buying a green one for my one friend for his bday.


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 Post subject: Re: Deck 82 Fire ghosting
PostPosted: Tue Jun 01, 2010 10:24 am 
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Joined: Tue Aug 09, 2005 1:48 pm
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Location: Kenosha, WI
The red Deck that you have was an old model that contained the "ghosting" flaw - this problem has since been resolved, however the only color for the Deck 82 that we offer now is the Ice (blue).

This problem has never existed in the Deck Legend model and every color should work without issue.

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Deck Guy Adam
http://www.deckkeyboards.com - The best backlit keyboards on Earth
http://www.tg3electronics.com - Parent company of Deck, leaders in custom industrial keyboards


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 Post subject: Re: Deck 82 Fire ghosting
PostPosted: Tue Jun 01, 2010 11:28 am 
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So can i get my 82 fire fixed so it doesnt have this issue, or do i have to trade it in for a blue one?


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 Post subject: Re: Deck 82 Fire ghosting
PostPosted: Tue Jun 01, 2010 12:16 pm 
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Location: Kenosha, WI
There is no way to fix the problem on your current board, however depending on when you purchased it originally we may be able to work out an exchange for an Ice. Please email us at technicalsupport@deckkeyboards.com for further info.

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Deck Guy Adam
http://www.deckkeyboards.com - The best backlit keyboards on Earth
http://www.tg3electronics.com - Parent company of Deck, leaders in custom industrial keyboards


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 Post subject: Re: Deck 82 Fire ghosting
PostPosted: Tue Jun 01, 2010 5:56 pm 
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I tried emailing a few months back and didnt get a reply, same address. but i sent another email today. hope to get a reply soon...


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 Post subject: Re: Deck 82 Fire ghosting
PostPosted: Thu Jun 03, 2010 8:26 am 
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Joined: Tue Aug 09, 2005 1:48 pm
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Just sent a reply. Unfortunately due to the order being a full year ago we are unable to provide an exchange.

Topic locked and posts edited due to inappropriate comments.

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Deck Guy Adam
http://www.deckkeyboards.com - The best backlit keyboards on Earth
http://www.tg3electronics.com - Parent company of Deck, leaders in custom industrial keyboards


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