PhillyOC wrote:
Is this a known issue with these keyboards? I came here to check on my RMA for a legend Fire with a non-functional space bar, and this is what I found. My keyboard was received over a week ago and I have not gotten an update. If I would have known it would take this long to hear back and if the fix was easy, I would have tried to fix it myself.
This is not a known issue, it is isolated. I can count on one hand how many issues I have heard of related to the spacebar.
Turnaround time on returns varies as they are first-come first-serve. I will talk with the repair technician to see if I can get this expedited.
In the future please email
technicalsupport@deckkeyboards.com to inquire about the status of your RMA.